SHIPPING TO AUSTRALIA
We offer FREE shipping on ALL orders or a $9.95 flat rate for EXPRESS delivery. Please note this is subject to change during sales periods or promotional offers.
All Australian orders are dispatched from Sydney, NSW.
You will be emailed a tracking code once we ship your order. Delivery to capital cities can take between 2-7 days and regional areas can take between 5-10 business days.
Please note we do not deliver to parcel lockers or PO boxes.
RETURNS & REFUNDS
Our return policy lasts 7 business days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Please choose your product carefully as we do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or does not do what it is supposed to do.
If you wish to return your purchase, please contact us email@example.com and we will provide details on where to send your return.
We make every effort to ensure that your order arrives in perfect condition. It is normal for the shipping carton to show some wear from it’s journey to you. However, if damage has occurred to the product(s) inside, please contact us here and we will be more than happy to resolve any issues.
You may cancel your order, provided we have not yet dispatched it. We will refund the cost of your order to the credit card you purchased with.
Please contact us as soon as possible and we will do our best to accommodate your request. Contact us here